Simple and effective outsourced reputation management services to help businesses get more positive reviews on important review sites and manage your online presence.
But, it’s up to your customers to provide this content for you and they may or may not do it, so what to do?
With Customer Feedback VIP, you can increase the number of positive customer reviews on review sites that are most important for your business. Then, share them on your website, social media and more so this great content goes to work for you.
Your location dashboard allows you to enter new customers for review requests one-at-a-time or in bulk. Choose to start a review request campaign immediately or later. We can also fully automate the addition of customers via our Integrations. All review requests come from your business even though our system is doing the work. Either way, you have choices and complete control.
Often customers won’t respond to a first request for a review, so we give you the option to create campaigns where you control the messages sent and the time between them. Multi-step campaigns can be built for both email and SMS-based review requests.
Customers are 134% more likely to engage with a text message from a business than email. That’s why we give you the option to send review request campaigns by email, text or both.
We will connect your systems to automate the process of requesting reviews from your customers. A wide variety of integrations are available using our Zapier tools. If your systems can send a trigger to Zapier, we can make the connection.