A Division of B. McGuire Designs LLC

Get More Positive Reviews

Reputation Management Services for Small Businesses

Simple and effective outsourced reputation management services to help businesses get more positive reviews on important review sites and manage your online presence. 

reputation management services
reputation management services for businesses customer feedback vip

Automate Review Collection

Customer Reviews are Your Most Authentic Marketing Content

But, it’s up to your customers to provide this content for you and they may or may not do it, so what to do?

With Customer Feedback VIP, you can increase the number of positive customer reviews on review sites that are most important for your business. Then, share them on your website, social media and more so this great content goes to work for you. 

Target Leading General and Industry Review Platforms

Automate Reviews On

Get More Positive Reviews

Included in Our Reputation Management Services

Active Review Acquisition

Our software activates the process of asking your customers for reviews by email, text message or both.

Deflect Negative Reviews

Address negative sentiment directly with the customer before they post a negative review online.

Automate with Integrations

You can manually enter new customers or we will integrate with your systems where available.

Security

No Risk

Enjoy a 14-day free trial so you can put the system through its paces. You can cancel anytime before your free trial period expires.

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Show Off Positive Reviews

For WordPress websites, you may use our plugin to feature positive reviews from multiple review sites right on your website.

Easy Setup

Setup is easy with support a click away. On the Pro plan, you will have a Client Success Manager to guide you through setup and customization.

How it Works

Rating of 4-5 Stars

Happy customers are invited to write a review on one or more of the review sites you have configured for your account.

Rating of 1-3 Stars

Customer is invited to share details about their experience which are emailed to you so you can address the customer's concerns privately.

reputation management for businesses add contacts

Add Your Customers to Request Reviews

Your location dashboard allows you to enter new customers for review requests one-at-a-time or in bulk. Choose to start a review request campaign immediately or later. We can also fully automate the addition of customers via our Integrations. All review requests come from your business even though our system is doing the work. Either way, you have choices and complete control. 

Customized Campaigns

Often customers won’t respond to a first request for a review, so we give you the option to create campaigns where you control the messages sent and the time between them. Multi-step campaigns can be built for both email and SMS-based review requests. 

customer feedback vip campaign management
customer feedback vip text messaging

Boost Response with SMS

Customers are 134% more likely to engage with a text message from a business than email. That’s why we give you the option to send review request campaigns by email, text or both. 

Integrations

We will connect your systems to automate the process of requesting reviews from your customers. A wide variety of integrations are available using our Zapier tools. If your systems can send a trigger to Zapier, we can make the connection. 

Do You Want To Boost Your Business?

Select Your Plan to Get Started